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City of Richmond takes action – Takes on Wall Street

Step One: Find out who holds the Mortgage – How to find out who holds the mortgage

Consumer Financial Protection Bureau has a new site where you can share your stories, make suggestions, and file complaints.

By the Numbers: A Revealing Look at the Mortgage Mod Meltdown:
by Olga Pierce and Paul Kiel

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Are you a homeowner who’s struggling to pay your mortgage? Are you seeking a loan modification through the government program? We want to hear from you .

Have you worked for a servicer in a loan modification call center? We want to hear from you.

For the past year, we’ve been digging into the administration’s fumbling efforts[1]. We’ve crunched a lot of numbers along the way, and now we’re sharing what we found – including loads of previously unreported data.Using new Treasury Department figures, previously unreleased documents obtained through Freedom of Information Act requests, and new analyses of state and industry data, we have assembled the most detailed look yet at how the the mortgage industry [2] and the government’s main effort, the Home Affordable Modification Program (HAMP), have failed homeowners. It provides crucial context to the ongoing government investigation into mortgage servicing practices, which might lead to reforms [3] of how banks and servicers handle homeowner requests for modifications.

Here’s what we learned:

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